Team and roles
Invite people, and control what each of them can do.
An organization can have as many members as you like; seats are unlimited on every plan.
Inviting
Under Settings, Team, invite someone by email. They get a link, set a password, and land in your organization. An invitation that's still pending can be resent or revoked.
If someone requests access themselves, it shows up as a pending request for an admin to approve.
Roles
- Owner. Full control, including billing and removing other members. There is always at least one owner; the last one can't be demoted.
- Admin. Everything except transferring ownership. Manages the team, sending domains, brand voice, and billing.
- Member. Builds and sends: campaigns, sequences, templates, contacts. Can't change team, domains, or billing.
The gates that matter: billing and sending configuration (domains, plan) are admin-or-owner. Removing or re-roling a member is admin-or-owner. Everything about building and sending email is open to members.
Multiple organizations
One login can belong to several organizations (an agency running client
accounts, say). Switch between them from the organization menu. Over MCP, a
client can pass an X-Pombo-Organization header to pick which one an agent acts
on.